Impact of Internal Communication on Employee Engagement in Indian Public Sector Banks

Abstract

Internal communication or the way the top management, management and employees communicate has a direct impact on an organisation’s success. Although many studies talk about the importance of the association between internal communication and employee engagement, there have been very few of them to test this relationship. Using surveys and regression this paper aims to contribute to the numerous studies investigating into the relationship between employee engagement and internal communication. Principally this paper wants to test the relationship in the context of public sector banks in India.