ENVIRONMENTAL TURBULENCE AND ORGANIZATIONAL LEARNING AS INTERNAL AND EXTERNAL FACTOR AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE IN THE PUBLIC SECTOR WITH MEDIATION OF STRATEGY RENEWAL: ARESEARCH FRAMEWORK

Abstract

Along with the increasing and complexity demand fora better Excellency in bureaucratical service, this paper aims to provide a research framework for exploringscientific evidence in the response mechanism conducted by the government institution to meet the advancing expectation baseline for public service. The research will be conducted through measurement on turbulence around public organizations environment as the external factor and on organizational learning that affects its performance as internal factor along with strategy renewal as a mediator. This kind of approach is a common method in corporate organization’s performance assessment but still an alien in public institution. Unit of analysis used will be all public sector organizations, both institutions ministries or non-ministerial public institutions which considered among the most popular institutions which resulted the greatest expectation for its service advancement such as the Ministry of Public Works andPublic Housing, Ministry of Finance, Ministry of State Owned (BUMN), etc. Data collection will be done through questionnaire filled out the by the top manager for further statistical analysis methods. Annual growth in the number of employees, types of services andtotal budget in the last 5 years will be used as proxy for organizational performance bound variablewhereas turbulence in external environment and organizational learning as the independent variable will be measured through modified measurements developed by Morris and Combess (2007) using a Likert scale of 1-5. In addition, the strategy renewal as mediator variable analyzed by measurement of organizational commitment in carrying out activities for renewal with using 13 scales according to the method developed by Antoncic and Hisrich (2001).