A study to identify the best e-onboarding practices for management graduates joining workforce in India

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Kaptan Singh, Dr. Kedar Bhagwat, Pranjal Jain

Abstract

E-onboarding is the process of acclimatizing a new entrant to the culture of organization and enabling him/her to work at full potential in a virtual environment. While onboarding has been proven to be a critical determinant of job performance, job satisfaction, employee motivation and retention; e-onboarding remains an under-explored area. This paper aims to identify, analyse and propose the best e-onboarding practices which are most impactful towards creating a successful e-onboarding experience. Semi-structured interviews and an objective questionnaire ware used to capture experiences of a pool of fresh management graduates who joined as managers in various organizations in India. Further analysis was carried out on a primary dataset of 117 responses. It was found that newcomers find practices that are “required”, rather than “encouraged” to be more helpful. Also, there exists a positive correlation between the number of practices in e-onboarding program and the overall satisfaction of the newcomer. We concluded the paper by recommending best practices based on their helpfulness and the impact on newcomer’s satisfaction. This study would help Indian organizations in identifying best e-onboarding practices to design well-rounded e-onboarding programs for their management cadre. The paper attempts to study the efficacy of different onboarding practices in this novel virtual setup

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