Retaining Millennial and Generation Z Employees in the Indian IT Industry

Abstract

The purpose of this study was to establish a clear and definable framework to retain millennial and generation Z employees in the Indian IT sector and be able to present data that shows, the right techniques and interventions that will not only help retain necessary talent but also improve overall ROI through employee productivity. Data was collected using a mixed method research design with semi-structured interviews. The sample will include IT professionals and HR managers working or those who have had previous work experience in the industry. Subjects will be selected based on their age, designation and work experience. A questionnaire was also used to gather data from a larger audience. Secondary research helped in benchmarking best industry practices to curb attrition and improve retention. This study will be an attempt to systematically analyze and compare the retention interventions between different IT companies and provide an understanding on the priorities of millennial and generation Z employees. This paper can also serve as a base for pursuing future investigations in the right direction.