Mediating effect of TQM implementation on Libyan Higher Educational Institutions

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Ahmed Alfitouri Mufta Eltaraiki, Arun Kumar Tarofder

Abstract

There was a strong expectation that education would lead to faster economic development, more wealth and income distribution, greater equal opportunities, the availability of skilled personnel, national unity and political stability. Both societies and nations have heavily invested in this belief in education. Education quality is one of the most critical standards of the global era, which has created many problems for this organisation. Those institutions in higher education that want to overcome these challenges will also have to strive to develop their overall quality system management in a creative and inventive manner. Education quality standard in Libya is at the bottom of the Global Competitiveness Survey (2007/2008, Libya); it is 121st of 134 and 2.6 of 7. Multiple studies have therefore been conducted in Libya, the Alliance of the Gulf Nations, the ISECO and UNESCO concluded that improved standard of learning is weak, particularly in Arab States and Libya. The purpose of this study is therefore to recognise the mediating impact of TQM implementation on higher education institutions. To test the hypothesis, a quantitative analysis design was applied. Primary data from various Libyan universities were obtained by creating a questionnaire structure. To test the mediating impact of TQM on organisational performance, a multiple regression and Sobel test were used. Results show clearly that introduction of TQM dramatically increases the efficiency of Libya's higher education institutions. This study may consider one of the limited researches that concentrates on the implementation of TQM in high schools in particular in the Libyan context

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