A Model for Enhancing the Functional Competencies of Automotive Glass and Window Film Technicians in the Eastern Region

Pichai Liamsuwan, Sudawan Somjai, Pornkul Suksod

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Published: Apr 28, 2021

Keywords:

Competency, Learning, Organizational Culture, Development and Training, Entrepreneurs

Pichai Liamsuwan, Sudawan Somjai, Pornkul Suksod

Abstract

The objectives of this research were to: 1) study the components of functional competencies of the automotive glass and window film installation technicians in the Eastern Region; 2) examine factors affecting the enhancement of functional competencies of the automotive glass and window film installation technicians in the Eastern Region; and 3) develop a model for enhancing the functional competencies of the automotive glass and window film installation technicians in the Eastern Region. The research findings showed that: 1) the functional competencies of the automotive glass and window film installation technicians in the Eastern Region consisted of four components, namely, self-awareness, self-control, job expertise, and job accountability; 2) the factors affecting the enhancement of functional competencies of the automotive glass and window film installation technicians in the Eastern Region included organization culture, development and training, education, learning and a need to become an entrepreneur, of which development and training had the highest influence; and 3) a model for enhancing the functional competencies of the automotive glass and window film installation technicians in the Eastern Region was a model that focused on official job instruction, learning and education, the development of role-oriented organizational culture, and the establishment of social acceptance.

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Vol. 58 No. 4 (2021): Volume 58 No. 4 (2021)

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