The development of competency in using technology for communication of the elderly in Bangkok, Thailand

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Sirilux Pornchokchai, Sudawan Somjai, Duangkamon Chantararatmanee

Abstract

The objectives of this research were to 1) study the level of correlation of factors affecting the development of competency in using technology for communication of the elderly in Bangkok area, 2) study the knowledge, understanding, attitude, and skills of using technology for communication and the technology adoption influencing the development of competency in using technology for communication of the elderly in Bangkok area, and 3) proposes the guidelines for the development of competency in using technology for communication of the elderly in Bangkok area. The research results revealed that 1) the development of competency in using technology for communication was the most important at the highest level while the attitudes, technology adoption, knowledge, understanding, and skills of using technology for communication were at the high level, 2) Factors influencing the development of competency in using technology for communication, i.e., communication technology utilization skills, adoption of technology, attitudes, knowledge, and understanding, 3) Guidelines for the development of competency in using technology for communication among the elderly in Bangkok area are to develop the quality of life of the elderly to have physical, mental, social and intellectual readiness for self-reliance. The internet is one of the most widely used medium due to the ability to provide a variety of fast services. The government’s policy is to build life-long learning abilities by focusing on developing the capacity of the elderly to be able to manage knowledge, information, information content, communication, and information technology to be suitable for modern communication contexts. There must be a development in preventing harm that will occur to the elderly from using the internet. The awareness must also be raised on the risks of use for the elderly.

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