Evaluating the organizational culture and its suitability with the requirements of total quality management

Abstract

The aim of the research is to evaluate the scientific principles that underpin organizational culture and training in the institutions of the Ministry of Education, where teaching staff are trained and rehabilitated, and the extent of the reflection of the quality of the training process on the quality of education. The research also aims to clarify the concept of total quality management and the extent to which it can be adopted in the work of educational institutions. For this purpose, the educational preparation departments in the education directorates in al-Karkh and al-Rusafa affiliated with the Iraqi Ministry of Education were chosen. The research included a theoretical study on the concept of organizational culture and training, its principles and components, its compatibility with the requirements and the concept of total quality and a field study of the training reality and the level of organizational culture in the directorates Through it collecting data, analyzing it statistically and testing hypotheses, the research reached several conclusions, the most important of which is that the evaluation process for the trainees is an incomplete process as it is limited to the post evaluation, i.e. after the end of training.the research pointed to several recommendations, the most important of which is the interest in determining training needs in a scientific manner, preparing training and educational programs on the concepts of quality and total quality, and making changes aimed at adopting the approach of total quality management in the directorates of the Ministry of Education.