Work Engagement: A Comparative Study of Bank, Education and Health Professionals

Abstract

Work engagement is defined as experiencing high levels of vigor, dedication and absorption (Bakker, 2011).

Objectives: To explore whether the level of work engagement differs in professionals working in different working sectors in Bhopal (M.P), India. The present study compares work engagement among bank, education and health professionals working as government employees.

Methods: A sample of 300 professionals (bank=100, education=100 & health professionals=100) working in different government organizations viz. Bank, education or health sector. Utrecht Work Engagement Scale was used to measure work engagement in various work situations (Schaufeli & Bakker, 2004). After collecting responses on work engagement for all the three groups, ANOVA and Post Hoc Analysis were applied to explore the difference among the three groups.

Results: The findings of the study showed that there is a significant difference in work engagement among the three working sectors. Moreover, the Post Hoc analysis explained that health professionals have highest level of work engagement among the three groups. While as, bank professionals showed lowest level of work engagement when compared with health and education professionals working in Bhopal.

Conclusion: It can be concluded that work engagement differs among professionals of different organizations. The findings support the statement that type of working sector has a significant role in determining work engagement of its professionals.

Implications: Working sectors can enhance the quality of work engagement by developing and maintaining supportive and positive work experiences (e.g. control, reinforcements, and recognition) consistent with effective human resource management services.