Performance Analysis in the Management of Retail Business Organizations

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Eddy Guridno, Sugito Efendi

Abstract

The success of an enterprise is inseparable from the support of its employees in pursuing his performance, so the ability of individual human resources (HR) employees is important in order to achieve such success. Individual performance of employees directly or indirectly, will support a company's business goal achievement. As an organization, PT. Lotte Shopping Indonesia Bandung branch can be seen from the management to achieve high performance human resources intended to improve the overall company. Factors examined to measure employee performance is Job Satisfaction, Work Culture and competence. This study aims to prove the effect of partially and simultaneously between Job Satisfaction, Work Culture and Competence on employee performance in the business retail company in 2015. Using analytical techniques SEM (Structural Equation Modeling), methods of census of 100 permanent and temporary employees and research instrument questionnaire. The results showed there is a significant positive effect partially and jointly between Job Satisfaction, Work Culture and Competence on Employee Performance. Partially Competence has the most powerful influence and Working Culture has the weakest effect. Contributions Job Satisfaction, Work Culture and Competence on employee performance models that can be explained by 49.40%.

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