THE INTERMEDIATE-LEVEL TRAINING COMPETENCY DEVELOPMENT OF ACADEMIC ADMINISTRATORS AT RAJABHAT MAHA SARAKAM UNIVERSITY, THAILAND
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Abstract
Human resources are considered the most essential administrative resource, as people are the driving force behind everything in an organization from designing systems and administrative mechanisms to driving missions to success. However, the indicator of how well or how low a human resource was "competency". The executives are considered one of the people who play a role in directing the organization and guiding the way the team works. Therefore, this research aimed to (1) to explore the competency of Intermediate academic executives, (2) to develop indicators and curriculum for the development of mid-level academic executives, and (3) to study the performance development of Intermediate academic executives. This research was studied in the area of Rajabhat Maha Sarakham University, Thailand. The research was divided into 3 phases, consisting of; phase 1: Competency survey of Intermediate academic executives, targeting nine experts, data collection using records and assessments, and analyzing content analysis methods. phase2, indicator development and creation of a competency development course for Intermediate academic executives, the target group of 9 experts, data collection in a record and assessment using MACR: Multi-Attribute Consensus Reacting, and Focus Group Discussion. phase3: The study of the performance development of Intermediate academic executives, target groups of 40 Intermediate academic executives, the research instruments consisted of two assessments: a success evaluation form, a satisfaction assessment form, and a project performance report, the data were analyzed using the following statistics; Percentage, Mean, Standard Deviation, Mode and interquartile range. The research results found that;
- Intermediate academic executives’ competencies There are 2 types: (1) Interpersonal Competency has 9 aspects, (2) Job Competency has 5 aspects.
- Indicators of Intermediate academic executives competencies were found that (1) Interpersonal Competency has 46 indicators, (2) Job Competency has 27 indicators, which experts have evaluated overall suitability at the highest level in all areas, (3) Curriculum structure for middle management competency development consists of (a) rationale, (b) course objectives, (c) course structure, (d) development processes and activities [pre-development activities, early development activities, post-development activities], (e) Media and Innovation Development, (f) period of development, (g) evaluation, (h) the qualifications of the developer, and (i) Lecturers by experts assessing the suitability of the overall curriculum are appropriate at a high level.
- The results of the development of the Intermediate academic executives can be divided into 5 steps; (1) Establishment of an Intermediate academic executive’s development course, (2) Self-study and group work as assigned, (3) a successful university field trip, (4) Seminar after course-based training, and (5) monitoring the development of 18 projects
The results of the development of Intermediate academic executives’ competencies were found (1) The success of the training program was at a high level with 39 trained people, (2) the overall satisfaction of the trainees was at a high level, and (3) the results of putting the project into practice in each department to achieve the highest level.
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