An Evaluation Model for the Performance Improvement of Community-Based Education Organizations

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Supathida Siriwong, Supavan Phlainoi, Apichai Puntasen, Nawarat Phlainoi


This article aims to present an evaluation model for the performance improvement of community-based education organizations, by developing a theoretical framework and verifying the quality of the model utilization based on reflection form key stakeholders. The result-based monitoring and evaluation system for the performance improvement of the community-based education organizations has three components: 1) The evaluation concept including rationale, goals, evaluation conditions, and mechanism 2) The evaluation framework, consisting of 5 components and 19 indicators. These included dimensions corresponding to stakeholder needs, organizational strategy, organizational operation, organizational capability, and stakeholder engagement; and 3) The evaluation approach focusing on evaluation process, learning form evaluation results, and using evaluation results. According to the model’s quality verification results, it was found that it has the potential to encourage performance improvement and promote organizational learning. However, the process of stakeholder analysis should be included at the outset in order to encourage more diverse stakeholders to participate in evaluating the community education management. It is also important to develop information management systems that are consistent with community constraints and contexts, as well as enhancing appropriate evaluation capabilities tailored to the evaluation team who operates on a voluntary basis.

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