The impact of Emotional intelligence in the Digital Age

Abstract

In today’s digital and automation obsessed world emotional intelligence is one important aspect which can differentiate a man from a machine. In this superbly technologically oriented world where most of us are crippled without a machine to help us it is a necessity for all of us to maintain our uniqueness in respect to machine. The uniqueness which differentiates us from a machine is our emotions towards different situations and people around us and how intelligently we handle these situations in a more human way. Simply put emotional intelligence is an aspect of human nature which helps all human being to understand themselves and others and try to overcome any problems or situations in a better way. Previously companies used to give more importance to IQ (Intelligent quotient) but now most of the companies are hiring those employees who are high on Emotional intelligence. The difference between intelligent quotient and emotional intelligence is that in intelligent quotient, people make smartdecisions irrespective of people’s feelings but in case of emotional intelligence, people make smart decisions by keeping people’s feelings in mind. The decision made by keeping in mind people’s feelings makes people happy and creates a happy and motivatedenvironment within the organization. Intelligent quotient is from birth but emotional intelligence depends on the environment we are born in and our surroundings and this can be changed according to the situation. In this digital age where the environment is constantly changing and full of challenges where people have stopped thinking about others feeling, emotional intelligence is the only way where people would start feeling a sense of belonginess, start being happy, relieved, motivated and start enjoying life to the fullest. This case study sheds light on the fact that emotional intelligence is very important in today’s automated world and also can also be a secret weapon which will help us survive and maintain our uniqueness before machine takes over human being in workplace.