Innovative Work Behaviour in the Telecommunications Industry: The Role of Transformational Leadership, Perceived Organizational Support, and Climate for Innovation

Abstract

Corporatesin the current era of Industry 4.0 should pay close attention on the creativity of their employees as it acts as their primary resource of innovation, specifically businesses who are centred technologically. This paper aims in exploring the correlation between transformational leaderships style (a leader-level factor), organizational understandings (an organizational-level factor), innovative environment, and innovative work behaviours. From total population 12,000 employees, we took 220-employees as a sample with questionnaires using a simple random sampling method. In the analysing process, quantitative approach through structural equation modelling was applied. Results determined how innovative environment, transformational leaderships, and perceived organisational support having positively substantial effects on creative working behaviours.However, these relations are not mediated by climate for innovation. In addition, managerial and theoretical implications were proposed for further upcoming studies, along with suggestions.