Study on the Factors Affecting Logistics & Supply Chain of Food Products Using Interpretive Structural Modelling (ISM)

Abstract

A Supply Chain is the most crucial element in any business these days. For products with less shelf life i.e. those which are likely to get spoiled fast like fresh vegetables, fruits, dairy products, poultry, etc the supply chain and in turn its logistics turns to be more important for the business. This paper targets to explore and understand the components that majorly impact the performance of the supply chain and also the relationship between these factors/variables. Interactions with professionals across Hospitality and FMCG industries in form of telephonic interviews and questionnaires were used to identify the factors/variables and their dependencies. The data obtained from the survey was analysed in Interpretive Structural Modelling (ISM) and Matrice des Impacts Croises Multiplication Applique a unClassement (MICMAC) to formulate a well-defined model to interpret the important decisions. The findings of this paper will provide a comprehensive picture about the factors majorly affecting the Supply chain and logistics of perishable items that aid for effective planning and decision making