STUDY OF CHALLENGES FACED BY EMPLOYEES OF RETAIL STORES DURING COVID-19

Abstract

This pandemic in the form of Covid-19 affected almost all the industrial sectors and retail sector has been one of the largely affected sector in all over the world including India. All retail stores, irrespective of whether they are shopping malls or small retail shops, bore the brunt of this pandemic and lockdown. And mostly, larger number of people’s job in India are attached to informal sector like small retail sector for employment, where easily jobs are available as compared to formal sector, but this sector is also affected due to this pandemic and contributed to the job losses.

The main aim of researcher in this research paper is to study and understand the challenges faced by employees of retail stores due to Covid-19 and lockdown. For the purpose of this research study, sixty employees from retail stores of different product categories are taken as samples from Ulhasnagar, Kalyan and Dombivili region of Thane District. Primary method of data collection methods are adopted like questionnaire and secondary methods like books, journals, information from newspapers, internet etc. Questions were divided in two different parts such as demographic profile of small retailers and effects of Covid-19 and Lockdown on employees of Retail Stores. All the collected information is properly classified and arranged in tabular form to arrive at proper conclusion and suggestions.