Street-Level Bureaucracy Study In The Implementation Of The First Middle School Education (Case Study In Kupang Regency)

Abstract

Purpose: The research was conducted with the aim of examining the phenomenon of effective and efficient implementation of the street-level bureaucracy in several schools in Kupang Regency. This is because the executors of the education policies (street-level bureaucrats and managers) still consider themselves to be the holders of the authority to regulate, so that there are a number of aspects in the bureaucracy that are ignored. It is hoped that the street-level bureaucracy will encourage the improvement of the quality of education in Indonesia. If the opposite happens, then the hope for an improved quality of education cannot be achieved.

Research Methodology: The type of study used in this research is a case study with the school organization as the unit of analysis. The informants in this study will be selected purposively. In analyzing the data, the writer used Miles and Huberman's analysis model.

Results: This research produces findings in the form of important factors that influence the implementation of street-level bureaucracy. These factors are divided into two, namely supporting factors and inhibiting factors.

Limitations: This study only focuses on few schools in Kupang Regency, so that the findings and discussion in the study do not describe the condition of the education bureaucracy in Kupang Regency in a comprehensive and detailed manner.

Contribution: The results of this study can be used as a scientific basis for evaluating the implementation of street-level bureaucracy in schools in Kupang Regency. In addition, this research can be scientific information for students of Administration science.