Study On Factors Determining The Success Of Robotic Process Automation Projects From The Employee’s Perspective

Abstract

This paper aims at coming up with factors that determine success of Robotic Process Automation projects from employee’s perspective. In last 5-7 years RPA usage has increased tremendously in different domains and industries resulting in increased productivity and decreased cost for companies. But still the major threat that employees fear is unemployment, technological shifts or change in their mode of working and getting more and more processes automated may appear as a danger to them, which in turn will reduce their will to work for implementation of RPAs. So, this paper tries and comes up with the criteria that employees think as important for RPA projects to be successful.