Good Governance of the Provincial Administrative Organization in Thailand: A Case Study in Phrae Province, Thailand

Abstract

Good Governance and decentralization were repeated mentioned in the public administration, especially in local government. Accordingly, they were necessary principles for Local Administrative Organization in Thailand. The paper was a part of the report of lesson-learned research regarding the Good Governance in Local Administrative Organizations in the Fiscal Year 2018: the case study of the Phrae Provincial Administrative Organization (PAO). The objectives of the study were to study the key success factors of the local administration of the PAO in implementing Good governance and to find the guidelines to improve the management of the organization. The study was a qualitative study. The key informants were forty persons from the administrative teams and the residents of the PAO. The data collection was from document research, in-depth interviews, group interviews and non-participatory observation. It was found that the key success factors that contributed to the success of the PAO were in total five factors: leadership, transparency, value and organizational culture, availability in administrative resources, and collaboration. The factors were inter-related. Therefore, the PAO should be prepared in improving the administration for the higher efficiency and effectiveness. Finally, the study suggested guidelines showing that the PAO should comply with the decentralization acts that clarify the scope of authorities and allow the flexibility in budgeting.