The relationship between Competitive Advantage to The Performance of Construction Industry Companies in Indonesia

Abstract

The company's performance at construction in Indonesia is declining due to defeat
in competing globally, various national strategic projects controlled by state-owned enterprises,
company delays in adjusting to technological developments, and low innovation. These
problems can be done by identifying what factors can support Indonesian construction
companies to be more competitive. The objective of this research is to find out (i) the effect of
electronic customer relationship management on competitive advantage, (ii) the effect of
project innovation on competitive advantage, (iii) the effect of competitive advantage on
company performance (iv) the effect of electronic customer relationship management on
company performance (v) influence of project innovation on company performance (vi)
influence of company project culture on competitive advantage (vii) influence of dynamic
capabilities on competitive advantage (viii) influence of company project culture on company
performance (ix) influence of dynamic capabilities on company performance. The research
method used is inferential statistics. The population of this study is all construction companies
in Indonesia. The findings of this study are (i) the e-CRM variable has a significant effect on
the performance of construction companies in Indonesia (ii) the project innovation variable has
a positive and significant effect on competitive advantage (iii) the corporate project culture
variable has a positive and significant effect on competitive advantage (iv) ) the dynamic
capabilities variable has a positive and significant effect on competitive advantage (v) the
competitive advantage variable has a positive and significant effect on company performance
(vi) the e-CRM variable has a positive and significant effect on company performance (vii) the
project innovation variable has a positive and significant effect on performance company (viii)
corporate project culture variable has no significant effect on company performance (ix)
dynamic capabilities variable has no significant effect on company performance.