ROLE OF MOBILE BANKING IN  TRANSFORMING BANKING INDUSTRY  IN INDIA: AN EMPIRICAL STUDY

Dr.Rajeev Vashisht; Dr.Rajeev Vashisht

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Published: Oct 3, 2021

Dr.Rajeev Vashisht

Abstract

One of the fastest growing sector is mobile communication technology that has brought the revolution of mobile
banking. The users with the help of technology can now carry out banking services anywhere, for example, they can
conduct banking transactions whenever they want. With the assistance of mobile banking, convenience can be
achieved 24 hours in a day. It will make user have access to his mobile phone all over the day and can work from
anywhere. Therefore, in order to achieve the need for mobile banking effectively, a true mode of mobile banking
needs to be explored. The mobile banking is a kind of execution of financial services in which course or electronic
procedure the user uses the mobile communication techniques in conjunction with mobile devices. Sample of 181
respondents was collected from respondents through, a “standard questionnaire,” which was created on five-point
interval scale

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Vol. 57 No. 8 (2020): Volume 57 No 8 (2020)

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