Determinants of Absenteeism from the QWL Scale: An Indian Banking Sector Perspective

Abstract

The absenteeism of employees consistently affects the performance or productivity of the organisation. The objective of this study is to examine the absenteeism of employees working in new generation banks in Kerala based on the QWL scale. The QWL scale contains thirteen dimensions and each dimension has three factors. The primary data was collected from bank employees and secondary data was collected from banks about the same employee who participated in the primary survey. The results obtained from the secondary data is referred as actual absentees and the primary data is referred as predicted absentees. The result reveals that the selected dimensions have 64.8% relationship with the predicted absenteeism and 8.7% relationship with the actual absenteeism. The result also indicates that the 58.9% of actual absentees are correctly predicted by the QWL scale.