DEVELOPING INFORMATION TECHNOLOGY HUMAN RESOURCES TO MEET DIGITAL TRANSFORMATION FOR SMEs IN VIETNAM

Abstract

The digitalization of businesses in general and small-and-medium enterprises (SMEs) in particular is
probably one of the best options to develop business and increase the competitiveness of both
Vietnamese enterprises and the country economy in the era of Industry 4.0. At the same time, it requires a change in the demand for high quality human resources (HR) competencies. This article aims to introduce the phenomenon of business digitalization in the literature, explore its current key benefits and risks, and analyse its influence on HR competencies. The research methods chosen to deal with a scientific problem in the theoretical part include an analysis of literature sources, systematisation, synthesis, generalisation, and comparison. The status of the research findings shows that digitizing Vietnamese enterprises is an inevitable trend; however, there exist challenges in its implementation, including national database system access, legal regulations and especially shortage of skilled human resources. The results also confirmed the importance of digitalization for human resources and the increasing demand for digital skills especially for SMEs in IT industry in recent years.